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Warranty Repair Claim
$15.00
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SKU: warranty-repair-claim
Overview
This repair claim is for owners of Badlands packs or apparel that need service after hard use in the field. The process is set up to get damaged gear back into working order, with repairs completed free of charge and a $15 return shipping fee collected at submission. Before sending anything in, the item must be cleaned, the problem areas marked, and the repair form included so the repair team can identify what needs attention. It is a practical option for hunters and outdoor users who want to keep trusted gear in service rather than replace it.
Why Hunters Choose the Badlands Warranty
Repairs Are
Completed free of charge
$15 Fee
Covers return shipping after repair
Clear Step-by-step
Claim instructions are provided
Guidance Covers
Both packs and apparel
Repair Order
Form and order number are
Key Features
- Badlands gear repair claim submission for eligible packs or apparel
- Repairs are completed free of charge
- A $15 return shipping fee is collected at claim submission
- You are responsible for shipping the item to the Utah repair facility
- Wash gear before sending it in for repair
- Mark repair areas with colored tape and include the Repair Order Form and order number
Best Used For
- Badlands gear owners needing repair submission for packs or apparel with documented damage.
- Hunters sending in rips, tears, or broken buckles for factory repair handling.
- Users comfortable preparing gear, marking issues, and shipping it to the Utah facility.
- Customers who understand the return shipping fee and separate outbound shipping responsibility.
- Owners of washable Badlands gear who can clean items before repair processing.
Specifications
| Claim Submission Effect | Submitting a warranty claim will remove any products from your shopping cart |
|---|---|
| Cleaning Instructions | Use a car wash power washer or pressure washer with no soap in the line, or soak in a bathtub using a mild, scent-free detergent; rinse well and line dry out of direct sunlight |
| Customer Shipping Responsibility | Shipping cost to get the item to the Utah repair facility |
| Do Not | Do not put your pack in the washer or dryer |
| Eligible Items | Badlands gear |
| Issue Marking | Use colored tape to indicate areas in need of repair |
| Lodge Points | Badlands Lodge points cannot be earned on warranty repair claims |
| Repair Cost | Free of charge |
| Repair Facility Address | Badlands Gear, 9865 South 500 West, Sandy, UT 84070 |
| Repair Facility Location | Sandy, UT 84070 |
| Required Documents | Repair Order Form and Order Number |
| Return Shipping Coverage | Return shipping to you after repair is complete |
| Return Shipping Fee | $15 |
| Warranty Claim Shipping Instructions | Send your gear to Badlands after submitting your warranty claim |
| Wash Requirement | Wash your pack or apparel before sending it in |
Pros
- Repairs are completed free of charge.
- The $15 fee covers return shipping after repair.
- Clear step-by-step claim instructions are provided.
- Guidance covers both packs and apparel.
- Repair order form and order number are required.
- Badlands specifies its Utah repair facility address.
Considerations & Trade-offs
- A $15 fee is charged for return shipping after the repair is complete; shipping the item to the Utah repair facility is still your responsibility.
- The claim process can remove items already in your shopping cart, so it should be submitted only after any other orders are finished.
- The gear must be washed before it is sent in; unclean packs or apparel may be returned without repair.
- Repair claims are for sending Badlands gear to the repair facility, so there is added time and effort compared with a simple replacement purchase.
Suggested Comparisons
- Outdoor gear repair service
- Apparel repair service
- Pack repair service
- Warranty claim processing
Suggested Accessories
- Shipping label or box tape
- Packing materials
- Cleaning supplies
- Permanent marker or colored tape
Frequently Asked Questions
What does this warranty repair claim cover?
It is for having a piece of Badlands gear repaired. The repairs are completed free of charge, but there is a $15 return shipping fee.
What does this warranty repair claim cover?
It is for having a piece of Badlands gear repaired. The repairs are completed free of charge, but there is a $15 return shipping fee.
Does the $15 fee cover shipping both ways?
No. The $15 fee covers return shipping to you after the repair is complete. You are responsible for the shipping cost to send the item to Badlands' Utah repair facility.
Does the $15 fee cover shipping both ways?
No. The $15 fee covers return shipping to you after the repair is complete. You are responsible for the shipping cost to send the item to Badlands' Utah repair facility.
What do I need to do before sending in my gear?
Complete any other orders in your shopping cart first, because submitting a warranty claim will remove any products from your cart. You also need to wash your pack or apparel before sending it in.
What do I need to do before sending in my gear?
Complete any other orders in your shopping cart first, because submitting a warranty claim will remove any products from your cart. You also need to wash your pack or apparel before sending it in.
How should I clean the pack or apparel before repair?
The instructions say to use a car wash power washer or your own pressure washer with no soap in the line, or to soak it in a bathtub using a mild, scent-free detergent. Rinse it well and line dry it out of direct sunlight. Do not put it in the washer or dryer.
How should I clean the pack or apparel before repair?
The instructions say to use a car wash power washer or your own pressure washer with no soap in the line, or to soak it in a bathtub using a mild, scent-free detergent. Rinse it well and line dry it out of direct sunlight. Do not put it in the washer or dryer.
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